– Make sure your contact email and phone number are accurate.

– Provide as much details as possible.

– Include relevant photos of the device.

– If you are contacting for a BIOS programming please let us know if you have the BIOS firmware or include detailed info so we can check on our end.

– If you are contacting for HDD BIOS swap for data recovery please make sure you have identical board with matching version, revision etc.